How to Fix Common Astro Remote Problems

Without astro remote, our decoder just like a non-functional decoder. Latest decoder such as beyond have no button at all (only power button..sigh) compare to old decoder which have some handy buttons. There are actually some trick you can do fix your remote:

 Volume and Mute Button Not Working.
We get this a lot, whenever we press the Volume or the mute button it does not work. Actually it is simple to fix it, press the volume up (+) button together with the big OK button until LED indicator blink twice. Now your volume and mute button should work.

In case it volume up did not work, try with the volume down (-) button.

All button Not working Properly
First of all this normally caused by weak battery. If you are lazy to buy one, remove the battery and smash it a little bit with hard stuff. Normally I just bite it with my teeth. the good advice would be buy a good battery and prepare additional battery.

Reset your Remote
Reset is handy trick to overcome any problem with our remote.
1. We need to enter edit mode. To do this press power button together with OK until remote indicator light blink twice.
2. Enter 4 digit TV Codes (Refer below)
3. To reset, enter Edit Mode (1) and press 977

RED/PINK Mute Comes Up on the screen
For this kind of problem, just switch off decoder (turn off the power source,or unplug the power chord), then restart the decoder. You might need to turn off the TV in case turning off decoder does not work.

Remote Replacement 
If you want the original, you must buy it from Astro service Center. I found some website like lelong.com sell the original. Having a small kids is not easy, so I get a new remote from DIY for RM8 and works just fine. What model number, well I don't know about that because I just look at the button arrangement with the most similarities to the original one.

Comments

  1. UnknownJuly 2, 2016 at 7:09 AM

    Thanks for your guidance. Volume and mute button failed to function perfectly. Was contemplating on getting a new remote control until i found your site.

    One comment though; volume Up did not work for me - i tried volume Down and it worked. Just sharing. Thanks again!! :)

    ReplyDelete
    Replies
    1. BlackJuly 9, 2016 at 9:20 AM

      Thanks for the feedback =)

      Delete
    2. Buck YunosSeptember 15, 2018 at 1:05 AM

      Shutting down the decoder and TV for 2 mins and restart works for me. Tq 4 the tips. Btw..how it happened still a mystery.

      Delete
  2. UnknownJuly 14, 2016 at 2:41 AM

    Hey thnks!i was stucked when the pink mute button appear..this guide totally solves it

    ReplyDelete
  3. SuzeeAugust 4, 2016 at 8:50 AM

    You're my saviour. Tried the volume down button too and it worked. Thanks a lot

    ReplyDelete
  4. UnknownAugust 20, 2016 at 5:48 AM

    thanks!!!

    ReplyDelete
  5. AnonymousAugust 28, 2016 at 8:10 PM

    thanks for this helping good info for share the pink mute show up on my tv screen do know how to do tq so much

    ReplyDelete
    Replies
    1. BlackAugust 31, 2016 at 7:27 AM

      it also indicates you need to replace your battery =)

      Delete
  6. SaleemJanuary 2, 2017 at 11:52 PM

    Hi. How can i reset back the astro remote. I dont want to use astro remote to control my tv volume/mute function. Thanks

    ReplyDelete
    Replies
    1. UnknownAugust 25, 2018 at 7:10 AM

      how to do it.. i don't want astro remote to control my tv tq

      Delete
    2. AkiraJune 25, 2022 at 8:42 AM

      Please, I need help too. How to deactivate my njoi remote control for tv volume?

      Delete
  7. Zukhairi MukhtarMarch 12, 2017 at 7:51 AM

    Thanks!!

    ReplyDelete
  8. WanMohdSufianApril 21, 2017 at 3:57 AM

    ╔╦╦╦═╦╦╦╗╔╦╦╗ ║║║║║║║║║║║║║ ║║║║║║║║║╠╬╬╣ ╚══╩═╩══╝╚╩╩╝..

    ReplyDelete
  9. AnneAugust 5, 2017 at 9:41 AM

    It works. Thanks a lot!!!

    ReplyDelete
  10. UnknownAugust 9, 2017 at 2:57 AM

    Vol up n down...it's worked. ....i tried to get it done from YouTube but non of them....
    Tq bro

    ReplyDelete
  11. UnknownAugust 12, 2017 at 6:58 AM

    My volume problem solved!!!..big thanks bro!

    ReplyDelete
  12. cik milletAugust 30, 2017 at 6:54 AM

    Perfectly function. Thanks bro!

    ReplyDelete
  13. UnknownNovember 23, 2017 at 12:37 AM

    My remote led blink so many times when I change channels or adjust volume.. I just click once but it will blink many times.. Any solution to stop it?

    ReplyDelete
    Replies
    1. BlackDecember 20, 2017 at 11:11 AM

      Hi there,
      1.Let's start with basic check up, try to replace current battery with a new battery.
      2. Then try to reset your remote.
      3. Next you could try to reboot your decoder (Long hours of usage could cause IR interference)
      4. Finally, if still persist you need to call Astro for a new remote.
      (if you know how to disassemble the remote, try to open it up and clean the electronic parts with eraser, then with a dry cloth).

      Delete
  14. UnknownDecember 18, 2017 at 5:14 AM

    Hi.. thanks tunjuk ajar.. sangat2 membantu.. moga Allah permudahkan pula urusan kamu.. 👍

    ReplyDelete
  15. Rosayn ZoeDecember 22, 2017 at 1:20 AM

    hi my remote doesnt function at all. it responded to the tv but not to the astro itself. i cant simply change the channel by clicking “411” anymore. i have to click the “tv” button then enter the channel number and click “ok” please help

    ReplyDelete
  16. EFJ CompanyDecember 1, 2018 at 5:56 PM

    It works

    ReplyDelete
  17. abdul hapesJune 9, 2019 at 3:02 AM

    Thanks a lot. So many things i did including buying a new remote. Luckily bought it kedai eco..hehehe....the pink mute button....just switch off and then on back....problem solved. Thanks again

    ReplyDelete
  18. UnknownJune 28, 2019 at 9:22 AM

    Tq so much...

    ReplyDelete
  19. UnknownApril 18, 2020 at 1:48 AM

    IT WORKS!!!!!

    ReplyDelete
  20. JoanaMay 2, 2020 at 10:27 PM

    Thank you so much for your help

    ReplyDelete
  21. PIJA MIMI STORYAugust 3, 2020 at 3:33 AM

    I try the volume one but both doesn't work. This is sad

    ReplyDelete
  22. KienDecember 10, 2020 at 11:09 PM

    Hi, thanks for your help!

    ReplyDelete
  23. UnknownMay 18, 2021 at 5:01 AM

    Astro

    ReplyDelete
  24. UnknownMay 18, 2021 at 5:02 AM

    66688

    ReplyDelete
  25. UnknownMay 18, 2021 at 5:02 AM

    66688

    ReplyDelete
  26. Akmal IbrahimAugust 21, 2021 at 6:02 AM

    This problem almost always happens when I'm watching the sports channel. It's usually fine on other channels, but once I got into the 811+, the remote stops functioning.

    ReplyDelete
  27. Redza54December 22, 2024 at 7:46 AM

    Thank you so much. It works!

    ReplyDelete

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