Without astro remote, our decoder just like a non-functional decoder. Latest decoder such as beyond have no button at all (only power button..sigh) compare to old decoder which have some handy buttons. There are actually some trick you can do fix your remote:
Volume and Mute Button Not Working.
We get this a lot, whenever we press the Volume or the mute button it does not work. Actually it is simple to fix it, press the volume up (+) button together with the big OK button until LED indicator blink twice. Now your volume and mute button should work.
In case it volume up did not work, try with the volume down (-) button.
All button Not working Properly
First of all this normally caused by weak battery. If you are lazy to buy one, remove the battery and smash it a little bit with hard stuff. Normally I just bite it with my teeth. the good advice would be buy a good battery and prepare additional battery.
Reset your Remote
Reset is handy trick to overcome any problem with our remote.
1. We need to enter edit mode. To do this press power button together with OK until remote indicator light blink twice.
2. Enter 4 digit TV Codes (Refer below)
3. To reset, enter Edit Mode (1) and press 977
RED/PINK Mute Comes Up on the screen
For this kind of problem, just switch off decoder (turn off the power source,or unplug the power chord), then restart the decoder. You might need to turn off the TV in case turning off decoder does not work.
If you want the original, you must buy it from Astro service Center. I found some website like lelong.com sell the original. Having a small kids is not easy, so I get a new remote from DIY for RM8 and works just fine. What model number, well I don't know about that because I just look at the button arrangement with the most similarities to the original one. The downside is I can't set the remote to control your TV.