HOW TO STOP DIGI INTERNET - PREPAID

If you subscribe to any DIGI internet plan, you will notice it will automatically renew your packages until you are out of credit, and you reload it will deduct your credit again to renew the package. Here is the trick how to stop DIGI internet plan (daily, weekly and monthly plan) for any DIGI prepaid Internet plan:

1. Dial " *116*1#
2. Now select your subscribed Internet plan.

For example press 2 if you are subscribed to weekly RM5.

3. Now press 1 to unsubscribe and then press 1 again for confirmation.

Finally DIGI will send you an SMS saying that your subscription has ended. Now your prepaid credit is safe =)

Comments

  1. how can i do that when i have travelled overseas?

    ReplyDelete
    Replies
    1. You need to use a payphone or local SIM and call digi costumer service +6016 221 1800 and ask the costumer service to help you stop the automatic subscription.

      Delete
    2. Hi I want to subscribe for 3rm daily net can u tell me how?tnx a lot.

      Delete
  2. you rock! u save me alot man they have deducted ad delayed me for far too long

    ReplyDelete
  3. "and you reload it will deduct your credit again to renew the package." Just as you said, but it says that my line needs to be in active state to perform this action. I really need to cancel my data plan without digi deducting my credit when i reload again

    ReplyDelete
  4. "and you reload it will deduct your credit again to renew the package." Just as you said, but it says that my line needs to be in active state to perform this action. I really need to cancel my data plan without digi deducting my credit when i reload again

    ReplyDelete
    Replies
    1. Try to ask DIGI costumer services to stop the automatic renewal for you by asking them on their Facebook support site:
      https://www.facebook.com/digi/

      Delete
  5. Thank you for the post. Digi instructions to unsubscribe are simply unclear and they should go for re-education. Hear that DIGI???

    ReplyDelete
  6. Can you please help me to unsubscribe weekly 9Rm(500MB) internet pack ?? This package is not in that list.

    ReplyDelete
  7. Yup..I kept scolding my son abt this.I reloaded 10 gone 9 left with 1.I chose unsubscribe..system tak register pulak.stupid system they hv!!!😠

    ReplyDelete
  8. Stupid system.ask for topup first.then the feature will be available after deduct my credit?

    ReplyDelete
  9. DIGI keeps changing the menu. All these lead to something else but not the cancellation! Is it a trick, so that customer cannot figure it out how to cancel?

    ReplyDelete
  10. use this tips and my rm30 got burn. because i unsubscribe the plan,should be stopping the auto renewal. and my balance is 0

    ReplyDelete
  11. digi sekarang if data kite nak abis but still have about 100mb camtu internet dh mula dieorg throttling..hmmm..then yg free 200mb if kite spend rm1 sehari tu knp xsmpai 200mb?..fon saya ade data monitor..sembang je 1gb tp bru gune 800mb dh hbis..

    ReplyDelete

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